FILE, CONTINUE OR TRACK MY CLAIM
Pay Deductible & Complete Claim Form
Date of Incident
Note: Once submitted, this date cannot be changed.
Help/Fraud Notice
Device Protection+ Advanced. Keeps your information safe. Keeps your Apple device protected with AppleCare Services.
BEST VALUE
iPhone & iPad
Advanced
Standard
Protect Your Device
Accidental Damage (drops, spills, cracks)
✓
Hardware Service (mechanical/electrical breakdown)*
Loss
Theft
Apple-certified repair or replacement with Express Replacement Service
Service at Apple Stores and Apple Authorized Service Providers
Next business day delivery of replacement devices included (when available)
Service Fees/Deductibles per approved claim
For Service Fees/Deductibles - please click link below.
Hardware Service** $0
Accidental Damage** For iPhone: Screen Damage Only: $29 All other: $99
For iPad: $49
Loss/Theft $100, $150 or $175 depending on device
$100, $150 or $175 depending on device
Secure Your Personal Information
Secure Backup†
100GB
20GB
Locate†
90-Day Credit Monitoring§
Solve Technical Issues
Direct access to AppleCare award-winning technical support
Tech Support+§†
Optimize Device Performance
Performance Monitoring & Troubleshooting†
Geek ToolsSM †
Geek Tips®†
$11.99/mo. per device
$9.99/mo. per device
* Hardware Service (mechanical/electrical breakdown) coverage begins after the manufacturer's warranty expires. For Certified Pre-Owned (CPO) devices, hardware service (mechanical/electrical breakdown) coverage begins upon enrollment.
** Within the first two Accidental Damage claims, the Service Fee for iPhone screen damage is $29 when service is provided at Apple Stores, Apple Authorized Service Providers, and through Apple's mail-in repair service. For all other iPhone Accidental Damage claims, the Service Fee is $99. Should you lose AppleCare Services due to non-payment or device ineligibility, the Service Fees for Hardware Service (mechanical/electrical breakdown) and Accidental Damage will increase and be equal to the Service Fee/Deductible for Loss and Theft.
† Features available in the U.S. Cellular® Protect powered by Pocket Geek® app.
§ These features are neither an insurance product nor a service contract. Credit Monitoring is provided by a third-party company and is part of Device Protection+.
Program Brochure
AndroidTM Smartphone & Tablet
For Service Fees/Deductibles specific to your device, please click link below.
Accidental Damage/ Hardware Service $50 or $99 depending on device
Loss/Theft $50, $100, $150 or $175 depending on device
$50, $100, $150 or $175 depending on device
90-Day Credit Monitoring**
Antivirus†
Locate, Alert, Lock & Wipe†
Tech Support+**†
Geek ToolsSM†
** These features are neither an insurance product nor a service contract. Credit Monitoring is provided by a third-party company and is part of Device Protection+.
Basic Phones & Other Connected Devices
$6.99/mo. per device