Program Info
Learn about your plan's benefits, coverage, and program summaries. If you prefer, you can use the Protection 360® app by Assurant® to view plan details and file a claim.
Accidental Damage
Drops? Cracks? Spills?
You get unlimited repairs and replacements if your device is accidentally damaged. This includes front screen repair and back glass repair for $0 for eligible smartphones repaired by Assurant-authorized repair centers.1
Loss & Theft
Lost or stolen device?
Get a replacement device so you can reconnect quickly.
Mechanical and Electrical Failure
Malfunctioning device?
You're covered if your device experiences mechanical breakdown.2
Screen Protection Replacement
Defective or broken screen protector?
You can get unlimited screen protector replacements.3
JUMP!® Upgrades
Enjoy early upgrades once you’ve paid off 50% of your device cost on an Equipment Installment Plan (EIP) and trade in your eligible device.4
Protection 360® app by Assurant®
File & track claims, view plan & deductible information, find useful tips tailored to your specific device, and access live support for all of your connected devices.
Download the app now!
McAfee® Security for T-Mobile with ID Theft Protection
Monitor personal data, receive breach alerts, see personalized recommendations to keep your info safe, and explore online confidently with industry-leading security against digital threats.5
Download the app now!
View brochure
Protection 360®(Puerto Rico & USVI)
View sample coverage documents
Protection 360®
(Puerto Rico & USVI)
Accidental Damage
Drops? Cracks? Spills?
You get one claim in any rolling 12-month period based on the date of the first repair or replacement. This includes front screen repair and back glass repair for up to $29, depending on device tier (eligible smartphones only)1
Loss & Theft
Lost or stolen device?
Get a replacement device so you can reconnect quickly.
Mechanical and Electrical Failure
Malfunctioning device?
You're covered if your device experiences mechanical breakdown.2
Protection 360®app by Assurant®
File & track claims, view plan & deductible information, find useful tips tailored to your specific device, and access live support for all of your connected devices.
Download the app now!
View brochure
Standard Device Protection (Puerto Rico & USVI)
View sample coverage documents
Basic Device Protection
(Puerto Rico & USVI)
1 This applies when and where repair service is available; otherwise, we’ll provide a replacement device and collect the appropriate deductible based on device tier for all other accidental damage.
2 For BYOD customers, this benefit starts after the manufacturer's warranty expires.
3 If you purchase an eligible screen protector from T-Mobile on the same day you enroll in Protection 360® or after, you can get it replaced in-store at no additional cost. (This excludes liquid glass screen protectors.)
4 JUMP!® Upgrades on qualifying devices purchased with Equipment Installment Plan (EIP) when 50% of the device cost has been paid.
5 McAfee Security for T-Mobile with ID Theft Protection is provided by McAfee. For more information and legal disclaimers, visit: https://www.mcafee.com/consumer/en-us/policy/global/legal.html