Date of Incident
Note: Once submitted, this date cannot be changed.
Our records show that more than one device is associated with
this mobile number. Please provide the serial number (IMEI) for the
device you wish to claim.
Unfortunately, the serial number entered does not match our
records. Please try again.
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For accidental damage, loss or theft claims, or if you are a Prepaid customer, Continue.
If you are experiencing mechanical issues with your device (e.g. doesn’t power on or has charging issues), call T-Mobile at 1-800-937-8997.
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4.25 average on
4.90 average on
4.40 average on 21,000+ ratings
Ratings and reviews are based on the
sale of Assurant Solutions products and are updated quarterly.