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Program Info

Learn about your plan's benefits, coverage, and program summaries. If you prefer, you can use the Protection 360 app by Assurant® to view plan details and file a claim.

Accidental Damage

Drops? Cracks? Spills?

Your device will be replaced if it's accidentally damaged.

Loss & Theft

Lost or stolen device?

Get a replacement device so you can reconnect quickly.

Hardware Issues

Malfunctioning device?

You're covered if your device experiences mechanical breakdown. Even after the manufacturer's warranty expires.

Screen Protection Replacement

Defective or broken screen protector?

You can get unlimited screen protector replacements.1

JUMP!® Upgrades

Upgrade your qualifying device purchased on an Equipment Installment Plan when 50% of the device cost has been paid.2

Protection 360 app by Assurant®

File & track claims, view plan & deductible information, find useful tips tailored to your specific device, and access live support for all of your connected devices.

Download the app now!

McAfee® Security for T-Mobile with ID Theft Protection

Monitor personal data, receive breach alerts, see personalized recommendations to keep your info safe, and explore online confidently with industry-leading security against digital threats.3

Download the app now!

View brochure

Protection 360(Puerto Rico & USVI)

View sample coverage documents effective from October 1, 2024

Protection 360
(Puerto Rico & USVI)

Protection 360
(BYOD Puerto Rico & USVI)

Accidental Damage

Drops? Cracks? Spills?

Your device will be replaced if it's accidentally damaged.

Loss & Theft

Lost or stolen device?

Get a replacement device so you can reconnect quickly.

Hardware Issues

Malfunctioning device?

You're covered if your device experiences mechanical breakdown. Even after the manufacturer's warranty expires.

Protection 360app by Assurant®

File & track claims, view plan & deductible information, find useful tips tailored to your specific device, and access live support for all of your connected devices.

Download the app now!

View brochure

Basic Device Protection (Puerto Rico & USVI)

View sample coverage documents effective from October 1, 2024

Basic Device Protection
(Puerto Rico & USVI)

Basic Device Protection
(BYOD Puerto Rico & USVI)

1 If you purchase an eligible screen protector from T-Mobile on the same day you enroll in Protection 360 or after, you can get it replaced in-store at no additional cost. (This excludes liquid glass screen protectors.)

2 JUMP!® Upgrades on qualifying devices purchased with Equipment Installment Plan (EIP) when 50% of the device cost has been paid.

3 McAfee Security for T-Mobile with ID Theft Protection is provided by McAfee. For more information and legal disclaimers, visit: https://www.mcafee.com/consumer/en-us/policy/global/legal.html